Valeria Jardins d'Agadir - All IN

The reception staff does not reflect the kindness of the people of Agadir! It's a turn-off right away! We were in riad 9: horns galore, shouting, motorbikes and a disco nearby... If you want to rest and sleep at night, this is not the place to stay! The room is spacious and air-conditioned. Comfortable bedding but no socket next to the bed... Old bathroom. The cleaning ladies change the towels, empty the bins but must forget to clean the bathroom. Meals: we did not eat all our meals at the hotel over 3 days... Breakfast: the coffee is not good and the orange juice is "tang" too bad to have to pay to have an orange juice worthy of the name! Evening meal: we had barely finished our plate when they cleared it away and it was difficult to get a teaspoon... I would like to highlight the merit of the people who serve, they never stop!! Well-maintained exterior but aging building! I will not comment on the activities because I am not concerned. And the best part: the SPA: I treated myself to a "soothing" treatment, just before leaving the hotel: the result is that my face is swollen and covered in spots... I will return to Agadir but certainly not there!!!

The hotel is so magnificent… (the location, decoration..) It’s a shame that the employees are so unpleasant when asked for information, especially those at reception. The night of December 1st we went to reception to check in, the welcome was so poor!!! Limit we disturb them with our presence... (first shock...). We paid all inclusive… arrived in the room, the fridge empty.. and above all no water in the room!!! (2nd shock) We called the reception, we were told that we had to pay the option at not what to be able to benefit from the drinks. We will still ask for water at reception because I have to take medicine and the (3rd shock) we are just given a small 33 cl bottle (equivalent to 1 glass of water) for two people. (always of course with a look ＜ damn you’re pissing us off ＞). Regarding room cleaning: The cleaning ladies are very smiling, very pleasant BUT!! The cleanliness of the rooms is not so good!! Especially the toilets and the bathroom, Lots of stains on the tiles on the walls and the floor should be vacuumed before washing because there is a lot of dirt and hair on the edges. Restaurant variety and average tasting. There are two or three waiters in the restaurant who make comments to you when you ask them for extra water. Spa: very smiling staff but the services are average. Conclusion: The architecture of the hotel is top notch, the exterior is very well maintained, the paths, the lawn etc… The main problem is (maybe not all of course) the employee service..

4e visites aux Jardins d’agadir en 18 mois et nous sommes toujours aussi déprimés de rentrer en France Nous nous y sentons comme à la maison. Le personnel notamment au restaurant (Hakim), aux bars (Houda, Aziz, Luciano et Mustafa aka Brandon) et les femmes de chambre sont d’une gentillesse exemplaire avec toujours un sourire et un petit mot gentil et des attentions particulières. Mention spéciale également à l’équipe d’animation et à son responsable Momo qui donne de leurs personnes du matin au soir pour nous faire passer d’excellents moments. Deux gros points négatifs tout de même cette fois ci: 1) piscines pas chauffées= eau glacée alors que c’est un argument de vente principal. 2) surbooking et du coup une partie de notre famille a été relogé dans un hôtel voisin, ce qui est inadmissible surtout pour les fêtes de Noel. L’hôtel pointe les agences de voyages comme coupable mais ce n’est pas une excuse entendable surtout lorsque nous l’apprenons une fois sur place.

Un duplex à trois niveaux...! Salle de bain vétuste: douche fixe dans un espace de 50cm qui arrosé le mur...! Pas d'étendoir pour sécher du linge intime... Chambre principale exiguë.9 Nourriture très répétitive et très souvent pas d'un très grand choix..