Mia Hotels Agadir

Nice staff and good breakfast

Je déconseille virement cet hôtel. Leur service client est complètement nul. Après avoir dû annuler ma réservation, ils ont refusé de me rembourser les frais, et en plus ils n'ont même pas décroché le téléphone pour discuter. Une très mauvaise expérience à éviter.

Je tiens à partager une expérience décevante lors de la réservation d'une chambre à l'hôtel Mia Hotels. En effet, lors de ma visite à la réception pour effectuer la réservation, j'ai été accueilli par un employé nommé Rachid. Malheureusement, son attitude a été particulièrement impolie et désagréable. Face à un tel manque de professionnalisme, j'ai décidé de ne pas séjourner à l'hôtel. C'est regrettable de constater un tel service à la réception, car cela nuit à la première impression que l'on a de l'établissement. J'espère que l'hôtel prendra des mesures pour améliorer l'accueil des clients à l'avenir.

Hello, I will no longer set foot in this hotel because of a security guard. Eh yes ! Sometimes a simple security guard can damage the reputation of an entire establishment. I have always been a loyal customer, but this is intolerable. I wanted to park in the hotel parking lot, but there was a barrier. And when I asked the security guard he told me it was reserved for a hotel van. So, I parked further away, but when I got out of my car, I saw the agent removing the barrier so that a gentleman could park. When I asked him the question, he told me that the gentleman was going to leave the hotel at 4:00 a.m. and that the van would arrive at 6:00 a.m. I left the hotel the next day at 9:30am and the car was still there. I found another security guard in the morning who confirmed to me that this was not the first time a customer had requested this. It's really shameful. It happened on January 23, 2024 around 11:45 p.m. so that the administration knows which agent I am talking about. I have already signed it with the receptionist.

The Mia group took over from the Accor group and it's still going strong. The room is clean, the air conditioner works well, the bedding is good. A very practical hotel with unbeatable value for money.

Very unhappy, we were customers, we were 3 couples on 24-12, we paid in cash, without invoice, for a very small room, the sheets in one were torn, no water on arrival, we .will not go back

Nothing to complain about for the price. Reception 24/24. Perfect for a short night. We arrived at night to leave the next morning. Perfect for resting for a few hours and taking a shower. Clean room and very good bedding.