Guest User
February 6, 2025
I’ve been to Mabrouk Pool Bar twice, and unfortunately, the experience was very disappointing. It seems like only Gulf customers are truly welcomed, while others are treated with disrespect. The security staff and manager were extremely rude, showing no sense of hospitality. One of the waitresses, Khawala, told me I needed a booking. When I asked how, she claimed I had to book a room at the hotel, which is completely untrue. This kind of misinformation and unprofessional behavior is unacceptable. If you’re looking for a place where you feel respected and valued as a customer, I strongly advise against going here. You will likely feel underestimated and unwelcome.