Guest User
January 31, 2023
Assuming that I stayed only one night, given to me for my birthday together with the "Villa dei Cedri" spa, otherwise I would have trusted the reviews and NEVER booked. Perfect location, close to everything, well stocked area and just off the highway. They could make money and offer great customer experiences, but they probably prefer to make money but without taking care of their guests/customers. Although I know how much a negative opinion can hurt, I manage two accommodation facilities in Brianza, sometimes you just can't do without it. I have not found passion for one's work, the desire to get involved (see the countless negative reviews) and care for the structure. Almost non-existent check-in, just communicated the room number and where it was, without any conversation. While the girl on the evening shift, despite being very busy with the arrivals of a group, was very friendly. Dirty room, furnishings are tastes, but really not very clean. Hair all over the bathroom and bad smell, I tell you that we bought the products to clean it. Scratch win outside the window who knows how long with very dirty window. Not even taking care of the towel and courtesy set. Two towels placed on the heated towel rail in the bathroom (full of dust) crooked and badly folded, at least a little eye to make everything look in order. Nothing at all! From the room you hear everything, even the neighbor's alarm clock and then the gem of the BREAKFAST arrives. Advised during the booking, at check-in and in the dining room that the person with me is allergic to gluten, milk and all its derivatives. He'll find everything, they told me, Once he got there to make it, the person ate a batch of biscuits with jam and two mini brioches. What can I say never again! It's true who has teeth doesn't have bread and who has bread doesn't have teeth.
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