The Syntopia Hotel - Adults Only

Laid back hotel with great facilities, 3 pools and great food options

The hotel was an amazing place right from first walking in to when we had to leave. The food and drink and the pool area were all amazing - we would love to return!

This is a brilliant hotel, we visited in mid-October and had a great experience. We had a lovely room off the quiet side of the hotel, our room was compact, but if you fully unpack cases and push them to one side there is more than enough space. The showers are huge and excellent. Room service every day. Lots of mirrors and space to get ready, but it is dim lighting (if that’s important for you for applying makeup). The main pool is great, very clean, not heated so a bit cold in October but didn’t stop us on the hot days. The sun only hits one side of the pool so there is a scramble for the best day beds, I imagine in height of summer there is less of this. A second pool at the back of the hotel, again with its own bar and plenty of sunbeds. The rooftop pool and bar are lovely also. The best all-inclusive food that we have experienced, huge variety and all high quality. Lovely calm dining area with excellent drinks service. Full bar menu available during dining. Lots of options available at the three sittings. I’ve seen reviews of people complaining about the drinks availability, but I wouldn’t let this put you off. Wine, beer, Prosecco and 4 lovely frozen/iced cocktails are available from 10:30am. The staff can’t do enough for you, they walk around the pool during the day and bring drinks over, the bar is well staffed and they knock out the list of cocktails extremely quickly. The reception staff are so helpful, they arranged car hire for us and walked us through a map of Chania and Rethymno to provide recommendations and how-tos. Entertainment/ facilities: There is music of some kind on most evenings (band / violin or cello player / DJ etc). Not that varied but all very good. We visited the spa, which is exceptionally good, go above and beyond any spa I’ve visited in the UK with very knowledgable and skilled therapists. It’s easy to get the bus into the nearby city of Rethymno which is well worth doing. Also Padel and Tennis courts at adjacent hotel, also a will kitted out gym within The Syntopia itself. The decor and general vibe of the hotel is gorgeous and you will feel extremely calm and at home. Lots of different places to go within the hotel, different bars, lots of lovely indoor space. We would definitely return and hopefully will next year!

Nice building. Terrible location.  Not truly all inclusive. The structure and interior of this hotel are good, and the beds are comfortable.  The rooms are clean and modern. BUT, it’s situated, and very close to two very busy roads and a ten minute cab ride from  the old town. One of these roads is the main highway running the length of the island. The traffic noise is relentless and runs for more than eighteen hours a day. The hotel tries to mitigate by playing “chill out” music very loudly all day. The drinks choices are fine and decent measures. If you value food that has quantity over quality, then this is the place for you.  All food is buffet style and appears to be shovelled into the trays. You can't even get à fresh omelette or fish for breakfast. The cold buffet is tasteless cheese and cold meats. The dinner food is tasteless and indescribably awful. The hot food is overcooked. The staff all seemed to suffer from end of season fatigue – a sure sign of poor management. This is not an all-inclusive hotel ; you'll pay extra for sunbeds on the beach – the beach bar is good but run separately from the hotel - and for a safe – really!  I realise the management can't do anything about the location, but you might want to think twice about starting here. The management should do something about the food. It's not a massive hotel, but motorway service grub is not acceptable. We had several meals in the old town, where there are some excellent restaurants - most of them actually provide Greek food!  

Stayed at this hotel 8th October for 10 nights weather was great except last 2 days really cloudy temperature dropped to 20 Celsius. Absolutely outstanding hotel drinks excellent food excellent customer service excellent spotless hotel favourite location in hotel was rooftop pool and bar the staff were brilliant they made our stay even better had a great time with all the great friends we made all the staff are great just to name some staff who made the holiday one to remember was George Andreas and Danny thank you guys it was great to meet you all

Recently stayed at The Syntopia Hotel, two couples aged 40-50yrs. We arrived late at night and we were very welcomed with a drink fresh from the bar and some food in the mini fridge in our rooms. There are two outstanding reasons to visit this hotel; first one is the staff, Everyone we came into contact with was extremely helpful, friendly, efficient at their job and willing to assist you in any way possible to enjoy your stay. (Except an emailed request for a quiet room sent before our stay). The second outstanding area was the food. We have stayed at many all inclusive hotels across Europe and the food is usually ok, perfectly edible but not exciting, not seasoned and the desserts usually do not have flavour, at The Syntopia we found the food to be the opposite to the norm, the food was lovely at the buffet restaurant, there was always a good choice and it was plentiful and extremely tasty, a couple of themed nights in the week we stayed Asian and Italian were great. However, I would say the hotel literature oversells The Canteen (pool side cafe). The food was mediocre and I would not describe the pre-packed toasted sandwiches as fresh street food. Not all the drinks were available until after 5.30pm on the all inclusive stay (mostly cocktails) but there was more than enough availability to keep us happy and the majority of the drinks were top shelf alcohol. All inclusive drinks stop at 11pm and area chargeable after that. The hotel is being promoted a certain way, very geared up to a bohemian "gypset" image, very "instagramable" which includes a lot of plants, wicker and wood furniture and sunbed mattresses, cushions on the floor. I would say the public areas of the hotel look lovely, but the theme is carried on into the rooms with big dark lampshades over low lighting and made for a very dark experience, not suitable for putting on make up etc. Our room was very small it had a separate toilet but the shower opened into the room a meter away from the bed and the sink was next to the bed, I joked that we were staying in a bathroom with a bed in it, our balcony (third floor) faced inland and was very shaded by large unkempt trees over the cinema area (although no one used the cinema), also faced a busy main road and we could hear the traffic all night. I had specifically emailed the hotel before our stay requesting quiet rooms as had read a review about the busy road. However, the rooms were clean and the bed was very comfortable. We did not spend more time than sleeping and getting changed in the room so wasn't really a huge issue but thought it was worth a mention in a review for people looking to book. Later in the week we did pop into a couple of other rooms to have a look, which were much bigger, some with jacuzzi tubs but I guess you would pay a premium for a bigger room (definitely the jacuzzi rooms); I would say it looked like our room had been a much bigger room at some point and a dividing wall had made it into tw

A wonderful experience from start to finish. The spa was amazing and the service was first class - thank you!! A wonderful way to end my trip and feeling very relaxed now! Would 100% recommend to anyone looking to enhance their trip - worth every penny!

Really relaxing. Everything is so nice and also the food is delicious! We also did the spa treatment and it was more then perfect! It was sooooo relaxing! We would definitely love to come back. The staff is also sooooo nice. Everything with a smile