Mansions on Pulteney

Very good apartment, comfortable, clean and good kitchen. Some street noise as is a heritage building - did not bother me. Very handy location and staff very helpful, especially when I lost my mobile phone. They were able to locate it through excellent investigation.

Review of Mansions on Pulteney Reviewed 28 September 2023 Location couldn’t be better – right at the top end of Rundle Mall, next to shopping, cafes, restaurants, bars, bottle shops and everything else a traveler could want. It’s a short stroll to the East End Market Development, too many cafes and bars to count and one block from the free tram that takes people all over the Adelaide CBD and as far as the Adelaide Entertainment Centre for free! Our apartment was huge, with a big comfortable bedroom and a large living area, a bathroom and a full size kitchen, all with gorgeous Art Deco styled furniture. Pulteney Mansions does not have a 24/7 concierge service but access to our entry keys was easy and safe. Many thanks to Kevin, the Manager who made our stay so pleasant. By the way, if you wish to book there and you have mobility issues or heavy luggage, go directly to their website, call them and specify that you need an apartment on the same level as the lifts. Date of stay: September 2023 Room tip: There is a large Supermarket 1 block away if you wish to do your own cooking, but with all the nearby restaurants and cafes, who would?

Kevin at the front desk was always there to help for anything we needed, the accommodation was spacious for our needs, yes the bed was great. Position, Position, Position, as we were without private transport. We were happy to return after our outings as a home away from home. To note there is no parking facilities at the Mansions, at a fee parking is available close by. We were surprised still to have an older style box reverse air conditioner in the unit, was still doing the job but for today a little noisy and not so energy efficient.

Location couldn’t be better – right at the top end of Rundle Mall, next to shopping, cafes, restaurants, bars, bottle shops and everything else a traveler could want. It’s a short stroll to the East End Market Development, too many cafes and bars to count and one block from the free tram that takes people all over the Adelaide CBD and as far as the Adelaide Entertainment Centre for free! Our apartment was huge, with a big comfortable bedroom and a large living area, a bathroom and a full size kitchen, all with gorgeous Art Deco styled furniture. Pulteney Mansions does not have a 24/7 concierge service but access to our entry keys was easy and safe. Many thanks to Kevin, the Manager who made our stay so pleasant. By the way, if you wish to book there and you have mobility issues or heavy luggage, go directly to their website, call them and specify that you need an apartment on the same level as the lifts.

What an amazing apartment, beautifully finished, light and airy. Very well resourced with tasteful decor and furnishings. Such helpful and friendly reception staff too. Nothing was too much trouble. I would definitely come back again.

MAJOR BIRTHDAY PRESENT FAIL ☹️ We've been fortunate to have some success with the Great State Vouchers, both Accommodation & Experience. Such a great incentive to help out all the businesses who've been suffering due to RONA & also a great excuse for everyone to experience an escape from the everyday. I chose to redeem my voucher to help celebrate my partner's birthday, choosing a 2 night stay in a One Bedroom Apartment - Executive @ the Mansions on Pulteney in the city. We'd visited there a few years back & found the apartment roomy, clean & comfortable. I googled their website to check out the rooms & to help decide which offer to take up as there were several, either 1 or 2 night stays - I opted for paying the extra & staying 2 nights in a room as mentioned above. Never, ever will we consider visiting here again! The apartment allocated to us was tiny, dark, dingy, dirty & just depressing. I rang reception & one of the staff came up so we could show them but no resolution. We sat & the more we looked around the more depressed I was becoming. Eventually the phone rang & another room was offered, I asked if the manager was available & could he come up so that I could show him why we were so disgruntled. Staff member came up & took us to another apartment not dissimiliar to what I expected from the get go (much more tired looking however than the website depicts) - we decided we'd stay & my partner transferred our luggage through to that room whilst I waited for the manager to arrive (Michael, I believe his name was). Was he apologetic, no - even after pointing out the giant cobweb just above head height in the lounge area, the filth beside the oven & the gunk down the side, the dirty, damaged balcony etc he continued to announce this was equivalent to the other room we'd just moved to??? I was just becoming more & more frustrated & actually angry - absolutely no people/customer service skills whatsoever were witnessed, just arrogance, belligerence & his inciteful comments were frankly quite ridiculous. I headed for the door as I just wanted to get away from him, unfortunately he followed me. From here I was silent so as not to exacerbate the situation. We sat for a moment or two after he'd left, I just wanted to go home. My partner contacted reception stating that we were leaving, our monies were refunded less of course the $100 voucher. I sincerely hope this establishment does not get to claim any part of the voucher - quite frankly I'd suggest the option to stay here with the voucher/s offered should be removed from the selection given as the Mansions on Pulteney most definitely don't help to promote our great state. Please take the time to check out their website, the manager said the room we were first allocated has pictures shown ... for the life of me I can't find them & if I did I sure wouldn't have bothered to venture there. #greatstaterepresentedbadly #shameonthemansions #birthdaypresentfail — at La loft Mansions.