Peter F
July 5, 2023
What an absolute shame. We've stayed here several times before without any problems and provided great reviews before. We came Addis due to a bereavement so last minute trip. The room is in a real state. The furniture was heavily stained, no plug in the sink, shower head has never been cleaned and sprayed everywhere over the floor, only one towel provided (although another was brought when asked), no bath mat, no hand towel, slabs shef in bathroom looked like it had never been cleaned, wall plugs hanging out, flooring lifting and huge gaps. I could keep going but will stop at the room. As for the food, ordered room service, a Club sandwich which was like mush and in edible, my wife ordered vegetable rice which was tasteless. Breakfast this morning was no better! What, 'no butter delivery today, so dried toast!' Was planning to stay for 5 days, but checking out this morning as this is beyond reasonable. Clearly the owners just don't care anymore... Off to another hotel around the corner...