Red Roof Inn Acworth - Emerson/ LakePoint South

We always stay at Red Roof Inns because of the price and quality. We stayed at this location on Cherokee St on July 12 in room 111. The pictures on the web for this location are misleading. If you want a quiet, good night sleep this is not the place. People hanging out in front making all kinds of noise. The light is so bright in the parking lot that the curtains don’t block it. As you can see from the photos the bed and linens are not the norm for this chain. It was a waste of $125 and unfortunately non refundable because we booked it at the last minute through another site.

I stayed in room 117 and it was horrible! It was a room with smoking and straight up stunk. Heat, Air and fan didn't work. There was mens beard or mustache hair all over the sink and counter, blood on the door trim and I don't even want to know on the door. The beds were horrible and broken down with burn holes in the bedding. Pillows were very flat and gross! One of the worst hotels I have stayed in all around the world. Very noisy as well.

Worst experience ever I would have rather slept outside in the cold for the was i was treated charged an spoke to i booked for the jetted tub room for a week but the reservation wasnt there called an made one directly with redroof paid 10 dollars more for a regular room the tub didnt have a stopped the room wasnt cleaned 3beer the fridge didnt work remained with broken fridge 2 days the sink flooded the floor outside the bathroom no toliet paper when i asked to be switched rooms they where rude an didnt move me i ask for towels because i only had 2 i was told i need to purchase them when i booked with red roof over the phone i was charged 441.40 Which I assumed Being as we discussed me having 3 dogs, I need a pet fee included because I was not purchasing it with.My card and i believed 441.40 was what my 7 day stay would cost i got to the property to be charged 485.73 because supposedly when i booked an gave card it was for no reason they assured me that the card hadnt been charged because the actual charges would be until check out but they needed to run it s it was on file which both statements where a lie i got my key an took my dogs To my room and the front desk was calling me telling me that I needed to come back down and pay for my other 2 dogs.Another 210 for even with customer service complains an trying to talk to front desk 1,137.13 is what my step dads card was charged fr a 7 day stay that would have been better outside especially after just losing everything i own in a house fire