Ledgowan Lodge Hotel

Staff issues The hotel had staffing issues so were unable to supply any dinners,the locals restaurant was also closed so we had to leave after one night

What a wonderful historic lodge with the most lovely gentleman working the desk and bar - he made our stay delightful! Also the food, absolutely outstanding!!!

Spotlessly clean . Excellent evening meal. Excellent breakfast. Lovely quiet rooms. Stunning location.

Our party of four arrived at 4:30 and were told if we wanted to eat we had to do so at 6:00. Having had a late lunch this was not feasible. They explained this was due to a large party being seated at 7:00. We asked for a later option and the best that was offered was 6:30. We considered going elsewhere and went to the bar to find it hammered with the large party to the point we could not even get in. We sat outside to discover the only option within 10 miles was closed on Tuesday. We decided to cut our losses and go elsewhere. We have never checked out as soon as we’ve arrived so this was a first. The manager insisted we pay the two rooms in full. While I appreciate we were up for this you would have thought he might have considered the situation and met us perhaps halfway. The hotels inability to offer a dinner service at a fair time with guests paying £300 per room is not the responsibility of the guest. Be warned - book in for dinner in advance as the customer service here is dreadful. There is no taxi service so the remote location cuts down your options and while the manager finally offered scampi and chips at 8:00 and said he felt bad about charging us he couldn’t take out the chip and pin machine quick enough! As he was unwilling to negotiate on room cost we felt we would rather move on to Inverness which is just down the road.