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It is a simple hotel, everything is a little dated. You must certainly not have high expectations. The rooms are full with furniture you don't have to do with. There is a TV air-conditioning telephone and refrigerator present in the rooms. The air-conditioning room was not good and water was leaked, the shower was not so fine, the shower head was so forward and the walls were so dirty, especially the inside of the bathroom door. We got another larger room, this was better decorated but here too all dust and dead animals in the corners. There were cattle lakes around. Wifi was free but not always as strong and good. Staff is very friendly and helpful. Breakfast was very simple two toasts and a delicious omelet with pot tea and juice from a suit. They have a restaurant with a good Lebanese kitchen, first ask what they have. Not everything is present. They make the food fresh that you will try, you will have to wait very long. Hotel light on a busy street, if you sleep in front you don't close your eye by noise. Rooms on the back are better. There were many mugs in the rooms. Despite the insulation of a lot of stuffed.

Good location, very kind of staff, Room clean

place was cool ...no noises... staff are friendly..I enjoyed..I mean I really enjoyed it ))) looking forward to come back again

We returned to Accra from other parts of Ghana for one night prior to flying home. We stayed at Frankie's because our previous hotel (Urbano) was booked. Many of the things I noted in the review of Urbano apply to Frankie's - well located on Oxford Road. The room at Frankie's was the largest we had in Accra. Also the wi-fi was the best we had. Staff were friendly and helpful. There is no elevator in the hotel. The entrance is up a flight of stairs from the street -- this makes it probably a bit quieter than Urbano though less accessible for some. The breakfast is served in the restaurant in the hotel. It is included with the room. It is not a buffet; one selects from a menu. Nonetheless it was very good. We were very pleased with Frankie's

Retail Banking Council Africa co-hosted our executive council meeting with Fidelity Bank Ghana over 2 days at the Labadi Beach Hotel. The venue was amazing, the staff were courteous, friendly and extremely attentive to detail, especially Mavis Adutwumwaa-Opoku, the Banqueting Co-ordinator who attended to our every need. The atmosphere, food and facilities were excellent and I would highly recommend this venue for both business and pleasure. High marks all around to the wonderful, friendly and helpful staff, too many to mention individually.

I stayed here for my first week from the 25th March 2022. I was very happy with the service and the area. Somethings from my room were not complete, for example having my own sofa which was of inconvenience when my guests arrived but my host made sure I was comfortable and promised to look after me the next time. I was happy to come back after my trip from Kumasi. However everything went down hill. Room was disorganised, broken curtains, bed made was incomplete, low/no wifi. Ceiling mould and damp. Made a compliant in which the maintenance team attended and informed me they were trying to gain access in the afternoon but no one was in. Bear in mind I had not received any phone calls or messages about this. Furthermore, I explained the room is no fit condition to be receiving guests and should be fixed first, this was not a matter of completing it in the afternoon that I checked in! Rubbish! One of the workers agreed and also made it known to the maintenance team she had been complaining about this room for a while. They moved me to a temp room for the night. With weak/very limited wifi, some stained walls, broken shower, sticky toilet bin lid and the toilet making loud and long flushing noises. I moved in total four times. They also gave me a room with stained bed sheets and scaffolding in which workers would be walking across my balcony. With the help of my old host and a nice lady, I got a lovely apartment. The host, required payment but did not want to do an online bank transfer, did not have a card machine. So I paid via World Remit money in which money was taken out of my account but her transactions was not cleared. She wanted me to pay again, in which I told her I will not be paying twice, she will have to wait until the refund is cleared. I had to request for a refund (took 3 working days), was also being chased for full payment for the moulded room. House keeping forgot to lock my room. At this point I was fed up. I asked for some negotiation in having a late check out as my flight departed late at night and with everything I had dealt with before, this was by passed and not even considered. I was then charged the highest exchange rate which meant i was paying more (they say different agents use different exchange rates). This meant I was given the host/agent nearly £94 extra which is around about/over 800 GHC. For all the lack of customer service, sympathy and them always chasing me for payments like I was a criminal. I will not be coming back again! I honestly wish I left my experience at week one, rather than returning back to end my stay in Ghana. If you want a modern place , great location/pool side views, lots of tourists etc, stay there. I expected way more for up-keeping and maintenance. Highly disappointed with round two stay at Embassy Gardens.

I don’t recommend this hotel per my experience. During my second day, I encountered ants in my bed, realizing I slept with them unknowingly for a night during our group vacation booked by Regina of Maximum Impact. Despite notifying Regina and the staff, my request for a 25% refund was met with indifference. The manager, a Caucasian lady with short dark hair and glasses, dismissed my concerns, stating moving me to another room was sufficient compensation, insisting that ”it's just ants.” A disappointing response for a first-time visitor to Ghana. Shared videos, but no resolution. Consider this a fair warning. People need to know that Maximum Impact & Management agree to 1st time guest sleeping with ants 🐜 shameful… I have videos upon request.