Guest User
August 30, 2024
The hotel was a pick of our tour operator and it was a FABULOUS pick. The rooms were spacious. The bathroom is huge. You had a complimentary fruitbowl, wetbar and water. There was a full, complimentary breakfast everyday which is wonderful. There are enough choices to satisfy everyone from a wide variety of nationalities and cultures. I had The Journey spa service with Blessing. Blessing was a blessing. The spa treatment was wonderful. I would highly recommend this hotel and would stay here again on my next trip to Accra. The staff was always courteous and polite. There were very minor things that I mentioned to the management when I was there: 1. The room temp was set to 16.4C (61F) and the room was freezing. It took a couple of days to heat up. 2. Housekeeping wasn't always consistent. I had turndown service 1 night of the seven I was there. I would leave towels to be replaced, sometimes they were, sometimes they weren't. 3. Late checkout is $150 until 6pm. They gave another member in my group complimentary late checkout until 4. When my friend asked about it, she was rejected and told the fee is $150. Overall, those were very minor complaints and this is a must stay hotel.