Metropolitan Al Mafraq Hotel

Metropolitan Al Mafraq Hotel Reviews

Metropolitan Al Mafraq Hotel

Shk. Maktoum Bin Rashid Rd, Shakhbout City, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesView Hotel Details
Metropolitan Al Mafraq Hotel
Metropolitan Al Mafraq HotelMetropolitan Al Mafraq HotelMetropolitan Al Mafraq Hotel
Check available rooms for your travel dates
We Price Match
1 night

Metropolitan Al Mafraq Hotel Guest Reviews

4.3/5
Very Good
47 review
Verified reviews
Location4.3
Amenities4.0
Service4.5
Cleanliness4.3
Filter by:
Sort by:
All reviews(47)
Positive reviews(41)
Reviews with photos/video(9)
Awesome stay(9)
Friendly owner(7)
Great swimming pool(5)
Clean and tidy(4)
Negative reviews(6)
Izzatilla
Deluxe Twin Room City View
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 17, 2023
very good hotels breakfast is simple super service finally super I recommend it to everyone.
Response from Property: Dear Izzatilla ! Thank you for taking the time to leave us a review! we are glad that you have enjoyed your stay with us. With Regards, Metropolitan Al Mafraq Team
wAlshamsi
Deluxe King Room City View
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Good - clean - average breakfast
Response from Property: Dear Alshamsi, thank you for taking the time to share your recent experience at our hotel. we are glad to hear that you found our hotel clean and comfortable. your feedback regarding our breakfast service is highly valued. we are continuously striving to enhance our services, and your input helps us to focus on areas that need our attention. once again, thank you for your feedback and we hope to have another opportunity to welcome you back in the future. best regards metropolitan team
Naseer Ahmad Virk
Deluxe King Room City View
Stayed in Dec 2023
Business travelers
21 review
1.0/5
Posted on Mar 5, 2024
far away from city center, old building, dirty linen and 3rd class breakfast
Response from Property: Dear Naseer Ahmad Virk, Warm Greetings from Metropolitan Al Mafraq Hotel! We appreciate you taking the time to provide us with your feedback and concerns. We would like to extend our sincere apologies for not living up to your expectations, please be informed that your comments have been shared with the management for improvement. We are looking forward to welcoming you back. Best Regards, Metropolitan Al Mafraq Team
fatima
Deluxe King Room City View
Stayed in Sep 2023
Couples
7 review
4.0/5
Very Good
Posted on Nov 2, 2023
It's nice that we get to have a break from the city. It's quiet and clean and we have everything that we needed.
Response from Property: Dea fatima ! Thank you for taking the time to leave us a review! we are glad that you have enjoyed your stay with us. With Regards, Metropolitan Al Mafraq Team
Anonymous User
Deluxe King Room City View
Stayed in Sep 2023
Business travelers
1 review
3.5/5
Posted on Oct 23, 2023
No water is provided, first hotel in UAE selling water for their checked-in guests.
Response from Property: Dear our valued guest, Warm Greetings from Metropolitan Al Mafraq Hotel! We appreciate you taking the time to provide us with your feedback and concerns. We would like to extend our sincere apologies for not living up to your expectations, please be informed that your comments have been shared with the management for improvement. We are looking forward to welcoming you back. Best Regards, Metropolitan Al Mafraq Team
Mohammad888
Deluxe Room with City View
Stayed in Feb 2023
Family
12 review
2.0/5
Posted on Jun 6, 2023
Old furniture 🪑🕸️ Break fast good 🥘 Rooms not clean Swimming Pool good
Mohammed
Deluxe King Room City View
Stayed in Jun 2023
Business travelers
8 review
4.5/5
Great
Posted on Jul 21, 2023
Gooods
ALI
Deluxe King Room City View
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Is good service and nice people I love this hotel and all staff thanks
Response from Property: Dear Ali! Thank you for taking the time to leave us a review! we are glad that you have enjoyed your stay with us. With Regards, Metropolitan Al Mafraq Team
Indre
Deluxe Twin Room City View
Stayed in Oct 2023
Couples
7 review
1.7/5
Posted on Nov 24, 2023
Asked for a non smoking room and get room with smell inside room.
Response from Property: Dear Indre, Warm Greetings from Metropolitan Al Mafraq Hotel! We appreciate you taking the time to provide us with your feedback and concerns. We would like to extend our sincere apologies for not living up to your expectations, please be informed that your comments have been shared with the management for improvement. We are looking forward to welcoming you back. Best Regards, Metropolitan Al Mafraq Team
Anonymous User
Deluxe Twin Room City View
Stayed in Oct 2023
Couples
7 review
4.0/5
Very Good
Posted on Jan 7, 2024
Great location Hotel with a swimming pool, and a quiet place..
Response from Property: Dear Our Valued guest! Thank you for taking the time to leave us a review! we are glad that you have enjoyed your stay with us. With Regards, Metropolitan Al Mafraq Team
Guest User
Deluxe Twin Room Pool View
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The services of the reception staff, Marvell, and an employee whose name I forgot, I think he is from Sudan, were excellent. We really enjoyed the Eid vacation
Response from Property: Dear Valued Guest,Thank you for taking the time to post your review regarding your recent stay at Millennium Central Mafraq Hotel. We are very happy to know that you had a pleasant experience, while Maribel, Abdulraouf and the team delivered personalized service and made you feel special. I will ensure to share your feedback with Maribel, Abdulraouf and the team as it is always encouraging for our associates to receive positive comments from our guests.We look forward to your soonest return.Kind regards,Hotel Management.
Anonymous User
Deluxe King Room City View
Stayed in Mar 2024
Business travelers
20 review
4.7/5
Amazing
Posted on Apr 30, 2024
Great place for Couples
Response from Property: Dear valued guest, Thank you for your positive feedback. It's great to hear that you're satisfied with our hotel. We're looking forward to your next visit. best regards metropolitan team
Ibrahim Abdalla
Deluxe King Room City View
Stayed in Oct 2024
Solo travelers
32 review
4.0/5
Very Good
Posted on Nov 25, 2024
Nice hotel
Response from Property: Dear Ibrahim Abdalla, thank you for your high rating of our hotel. we are delighted to know that we were able to meet your expectations, and you enjoyed your stay. your satisfaction is our utmost priority, and your positive feedback serves as a great motivation to our team. we greatly appreciate your recognition and look forward to welcoming you back in the near future. best regards metropolitan team
Ahmed Aal Malek
Deluxe King Room City View
Stayed in Aug 2023
Business travelers
1 review
4.5/5
Great
Posted on Sep 28, 2023
I wouldn’t mind going again
Response from Property: Dear Ahmed Aal Malek, thank you for your high rating of our hotel. we are delighted to know that we were able to meet your expectations, and you enjoyed your stay. your satisfaction is our utmost priority, and your positive feedback serves as a great motivation to our team. we greatly appreciate your recognition and look forward to welcoming you back in the near future. best regards metropolitan team
Othman
Deluxe Twin Room City View
Stayed in Feb 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Apr 8, 2024
Nice team
Response from Property: Dear Othman, Thank you for your positive feedback. It's great to hear that you're satisfied with our staff. We're looking forward to your next visit. best regards metropolitan team