Jumeirah Saadiyat Island Abu Dhabi

I chose Jumeirah, which has the best privacy, on Satiyat Island. It was not satisfactory. When I checked in at 2 o'clock, they said the room was not ready and they would call me when it was ready. They did not notify me until 8 o'clock in the evening. And when I checked in, they did not introduce the layout of the whole hotel, the distribution of restaurants and swimming pools, breakfast time, etc. They did not even give me a map, and did not even tell me which phone to call for the service bell. Other hotels with the same specifications would not forget this information. Baby toiletries were provided, the room was upgraded, fruit chocolates were given, and wine was given the next day. The room service was very good. But for the price of 5000+ a night, there should be better options. I probably won't come again.

The front desk arranged a normal room for us. The lady who showed us the room said it was a partial ocean room. I was so angry that I called the hotel to change it. The service in the restaurant was very good. There was a male manager who had lived in Shanghai for a few years. He was smiling and kept greeting us.

The service attitude is average, especially in terms of response efficiency. When checking in, we were given a terrace room on the first floor, which had no sea view at all and was right next to the main restaurant, with very poor privacy. After a phone call, the front desk agreed to change us to a high-rise sea view room (both of which are called ocean terrace rooms). We waited in the room for almost an hour before someone came to move our luggage. After changing to a new room, there was no welcome fruit and chocolate (we didn't move the original room at all). I called three times to communicate about this matter. Each time the phone rang for more than half a minute, and everyone asked the same question, saying that they had to check whether the fruit and chocolate in our previous room had been eaten. After swimming in the evening, I returned to the room and found that it had not been delivered yet, so I called again and waited for 20 minutes before someone delivered the fruit. In the past, when I called in the hotel, I basically responded immediately and the service attitude was very good, but this hotel was completely the opposite, which made people feel very bad. In terms of hygiene, there were black spots on the bathrobe and stains on the carpet. For the price of 5,000 per night, I really don't know what else to praise except the beautiful sea view and beach... btw the Italian restaurant is very delicious, dinner is 210aed per person, and for two people, you can eat very well by paying a little difference.

The hotel is at one end of the island, with few restaurants nearby. The hotel's buffet breakfast and dinner are rich, and valet parking is convenient. The sea water is clear, but the rooms are small and some facilities are not designed reasonably.

完美的酒店服務

It feels pretty good, mainly because the beach is great