Guest User
April 27, 2025
When we arrived to check in, we were told at the reception that we could not be checked in for some technical reasons and were offered to move to another hotel - Dusit Thani. And they suggested that we come to this hotel for swimming on a free transfer. They also offered a free lunch. Since we had no other choice, we agreed. But Dusit Thani turned out to be much worse in location, there is no sea there, only a pool on the 23rd floor. We had to wait 1.5 hours for the transfer the next day (until they contacted us and arrived), which of course turned out to be inconvenient - instead of relaxing, we sat in the lobby and waited for them to take us to the hotel we booked. Also, the travel time was not 10 minutes, as the hotel employee promised us, but 20 minutes. Accordingly, we did not get what we chose when booking - proximity to the embankment, to the palace, and moving between hotels turned out to be very long and inconvenient
Original TextTranslation provided by Google