Guest User
January 28, 2024
Oh where to begin? The hotel is the dingeous hotel I have ever stayed in. Almost every wall in the hotel has stains on it. The desk staff is so rude and obnoxious! Our room had dirty socks behind the dresser and in the sofa bed. The carpet was disgusting. The shower looked nice until turned it on. Not one outlet worked so I had to go to my car to plug in my phone. Had to go to the desk to get sheets for sofa bed. Room was warm so tried to turn on the AC and it didn’t cool down very much. Fire alarm went off in the middle of the day. Pool was as cold as ice. BREAKFAST WAS A JOKE! Nothing is filled, no milk, no cups, gravy was cold, biscuits were rock hard. Eggs were cold, sausages microwaved and cold in middle. If you get in line for waffle maker that was only good thing about breakfast. Housekeeping didn’t freshen up our room for a 2day stay at all. Elevator in hotel looks like so dingy. Do NOT WASTE YOUR MONEY ON THIS CRAP HOLE…. Hilton Garden Inn right across the street!!! Anytime you asked the desk for anything they don’t have it, don’t know where it is, or it was construction workers fault. Asked for a late check out and the RUDE desk clerk busted out this sheet of paper and just pointed to “no late check outs” paragraph instead of just explaining “I’m sorry I can’t do that” Well then what is the point of being a rewards member cuz that’s part of rewards benefits. AGAIN NOT WORTH THE MONEY AND HEADACHES… DO YOURSELF A FAVOR AND FIND ANOTHER PLACE TO STAY!