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Abilene Hotels
Abilene Holiday Inn Express Hotels

Abilene: 5 hotels found

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Latest Reviews for Abilene Hotels

Holiday Inn Express & Suites Abilene, an IHG Hotel

Holiday Inn Express & Suites Abilene, an IHG Hotel

4.2/5100 Reviews
The making of the reservation was very pleasant. The gal who gave me a room was very considerate and gave me the quietest room she had. It went downhill from there. She gave me two keys because she said they had problems with their hardware. The walk to my room revealed a hotel in disrepair. There were cut and glued squares in the carpet down the hallway. The bed has a very uncomfortable mattress and the waterproof mattress cover squeaks. The pillows are comfortable. There was a cracker crumb on the less than perfect shape bed cover. Other than that it appeared clean but smells dank. I could handle all of that but the incredibly rude new front desk lady was the topping on the cake. All I had was a $10 bill and I asked for change so I could get water. She was very terse saying she didn’t have hardly any change. I said I just needed water. She gave me change but the machine was sold out of water, Sprite and Rootbeer. Then it kept my money. I went back to the front desk and boy was she mad. She said she couldn’t give me my money back. I asked if she maybe had a key to the machine and she gave me a flat no then shoved $2.00 at me. I gave her .50 back because I lost $1.50. She didn’t say sorry or thank you or anything. She was by far the rudest most unpleasant front desk person I’ve ever dealt with and I’ve traveled quite a bit. I don’t think I’ll be staying at a Holiday Inn anymore. There are too many other good chains to choose from.

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