Palm Club Hotel

This is located near many of the offices in Cocody area of Abidjan but there is little in the local vicinity and is some way away for the centre of Abidjan. On the positive side the rooms and the facilities are all clean and the service is very hospitable. There a number of themed food nights including music and BBQ around the pool area which was very good and made eating at the hotel of interest. However it is an expensive hotel compared to many others and there are a number of irritating things that I experienced. Firstly, the restaurant is staffed by the most surely manager who just says there is no change every time you pay with cash. Secondly, the rooms, whilst clean, have a number of facilities that are poor. The shower head holder on the wall is broken so the shower head does not stay in place and the mixer does not work which means the shower oscillates between extreme temperatures. Most of the TV channels in the room do not work and the fridge in the rooms periodically 'clunks' which is exasperating at night. The worse issue I had was I was given a room on the first floor over one of the main event halls after a long and very tiring journey and desperate for some sleep. I was not informed that there was an event on and the music just came through the floor loudly until midnight and then the room's tables and chairs were then packed away creating significant noise to 01.30 hrs making any sleep impossible until they had finished. WHY DO YOU GIVE CLIENTS ROOMS OVER EVENTS ROOMS WHEN THERE IS AN EVENT ON? PAINFUL. The reception staff were very sympathetic but that is as far as they would go. The food is a mix of salads, fruit and local hot food but be conscious that all the food and drink are very expensive compared to anywhere else in Abidjan and if you can eat out, I would recommend you do so. And would bring my own coffee or nespresso capules next time as $3 per capsule is a piss take! There is no room service on Sundays but this was not clear and was shocked to see plates and remining room service food left in the service areas for a number of days which is a concern hygienically. In summary, I will look at another hotel next time I am in Abidjan with better value if this does means a longer commute to the office.

I got to the hotel at 9:47pm. I asked about dinner and I was told it is on-going. They assigned a room to me and I went to drop my luggages. When I return to the dinning hall at 9:56pm,they were packing. I asked about food and the receptionist old me there's no food. His name is Reuben Brou. Very stupid and disappointing to hear that. He told me to pick a taxi to Plateau to buy food. I asked him how could a foreign pick a taxi to where I do not know for food? Infact, it was my first time going there and I don't think I will ever go there again or even recommend to anyone.