Ty Belgrave House

Don’t book with these people. We have to miss our daughter graduating because they had double booking. They cancelled on us three days before . Because it is a busy time we couldn’t find any booking somewhere else. What a horrible experience

Long standing 2bed appartment booking for May bank holiday cancelled at short notice by host when difficult for us to find alternatives. Excuse given was that existing guests were staying on. Alternative offered by host originally was two rooms in a much lower rated four seasons hotel further in town plus breakfast - not comparable. Full cancellation fee of £379was to be charged if we had cancelled. A better alternative offered only once host aware we’d booked and committed to another location. Again refused to waive cancellation fee until we prepared to use the booking after all. Then they finally agreed to waive fee. Odd that.

10 out of 10!! Amazing place! The ladies in reception of the hotel where we picked up the keys were so lovely. The apartment was stunning and over 2 floors, beautiful big bay window over looking the sea and the beds were very comfortable. It was extremely clean and tidy. Also loved the spa. Thanks for a great stay!

Apartment 4: Although beautifully decorated, it is still 'bedsit' accommodation, with sleeping, eating and cooking all in one room. There are sloping ceilings and even though I'm just over 5ft, I managed to bang my head on the ceiling - this was a constant issue for my husband who is nearly 6ft. The seaviews are minimal from the attic-type windows. It's also located up very, very, very steep stairs. It's only since we've returned home that I've gotten the full story. On arrival, my husband was told that we would be staying in this location. No reason was given, and it was only when he asked the reason was he informed that our original accommodation was double booked. No apology, and no offer of compensation for their error. They could have informed us either by email or phone call of their error, and given us the option of either accepting alternative accommodation or a refund. Once we'd travelled the 3 hours, we were sitting ducks, and unlikely to want another 3 hour return journey. Unfortunately, because of this I now have a negative view of Aberystwyth and unlikely to return.

Comfortable with great views.