Guest User
December 18, 2022
This pub and rooms is mis-sold on *********. This is not a hotel by any means so very disappointed as I was really in need of a luxury hotel experience night away. For £167 (supposedly the deluxe room!!) I would expect a hotel with a level of luxury not a pub with rooms upstairs, no lounge, reception, or breakfast. The place was all locked up when we arrived and just a scruffy piece of paper stuck to the window to call a number. We did, several times, but no answer. The barmaid was very helpful and friendly when we got in and the rooms ‘looked’ nice. The rooms were through a door in the wall between the toilets and the pub. Whenever this was opened or the outside door, which it was regularly until gone 3am, the door to our room banged hard. This was a bit scary at first as I thought someone was trying our door handle. The barmaid informed us breakfast was extra and would be in the room. I’m not sure where’s you’d eat that as there is only one chair. I didnt even check as I assumed breakfast came with a high cost room. Music ( heavy bass) was continuous from the bar downstairs and continued until 2.50am when doors were banging a lot downstairs as people were leaving, as was our bedroom door. So no sleep until gone 4am and no one to call to complain. The room was two single beds pushed together with the hardest mattress ever and lights that should have been dimable but didn’t work so it was very bright if you put any lights on. It has a dressing table and mirror but if you sat down you could only see the top of your head, it’s so badly planned out. The tv has a very bright flashing light on it and is situated nearly on the ceiling so you have to drag a chair over and climb up to switch it off at the back when you want to sleep. Not that it mattered as the tv had constantly interrupted reception. The shower door doesn’t work and falls off if you touch it. The room had great potential and glad we were at the top of the building or the music would have been even louder, a very disappointing sleepless stay. I can’t imagine the owners have ever stayed her to realise what it is like. Full refund being requested if I knew this as a noisy pub with rooms upstairs I would Not have booked it. A night away ruined.