Name: A25 Hotel - Bai Chay Ha Long
Address: Ha Long, Vietnam
Rating: 8.6

Vietnam

Hanoi

Ho Chi Minh City

Ha Long

TT. Sa Pa

Da Nang

Have the great stay.Having breakfast on 18th floor and it is well serve in buffet. Rich cuisines. If front desk men was speak better English and better hospitality mindset, I could have rate 5 stars for service. Location is bit distance from old quarter, be considerate about the taxi fees if you have planned to stay for more than 2days. All round rating is 4.5 for me with this price.

The location is quite convenient, west lake, Long Bien bus stop and several historic sites are in walking distance, There is a famous coffee shop next door also.

The service was excellent. The chicken noodle soup for breakfast was fantastic, and the location was great too – not far from the church and main attractions.

I have stayed in a number of hotels in Hanoi but this is the best thus far. It is a triple room and has things provided like a 5 star hotel room (eg. bath robes, magnifying mirror, bathtub, hair band, etc.) and the rate is very good. The breakfast is a good variety of food and it is sumptuous. However, need to cross the road to another building for breakfast. Next time I will book a room in that building instead. Staff are extremely helpful and friendly. Will definitely stay in this hotel again.

Wonderful Stay – Thank You!

I had an amazing stay at this hotel, and a big thank you to Pham Thi Hoa for her exceptional service! Her kindness and attention to detail made my experience truly special. The hotel’s hospitality is outstanding, and I highly recommend it. Great job, team!

Accommodation in Hanoi is generally more expensive than in Ho Chi Minh City and even more expensive than in Nha Trang. The house is old and the food is abundant. The girl at the front desk tried hard to tell me how to take a bus to Mong Cai, but she couldn't figure it out because of her limited Chinese. I took a taxi to Gia Lam Railway Station and was told that trains to China had been suspended for a long time, but there were trains to Lao Cai Province. I walked to Gia Lam Bus Station again, and the waiter translated on the phone for a long time before telling me that I could go to Mong Cai either early or late. There are no buses to China at the bus station. Later I looked at Xiaohongshu** and found out that the bus to Nanning was from Guangxi Yunde Group. I added WeChat and sent the location, but the address was difficult to search in both Vietnamese and Chinese. You can search for Didi Taxi. This is my second time in Hanoi, and I don’t know where to go except Hoan Kiem Lake. Return home quickly.

The house is still relatively clean. The front desk staff is also very welcoming. It is not very far from scenic spots such as Hoan Kiem Lake. Still worth recommending. It’s breakfast to go to another chain store to eat, walk for 10 minutes. When it’s an exercise bar 😂

I often come to Hanoi and stay at A25 Hotel. I am used to staying in this hotel. It is very comfortable, including breakfast, convenient for travel and easy to communicate. There are two elevators and many delicious foods at the door.

The receptionist is enthusiastic, but the room soundproofing is poor (it's hard to sleep at night hearing the waves 🫠)

Recepionist and chi
Receptionist chu chu
She so lovely and polite 
Everything is ok
Cofortable !!!!!

The hotel has a great location. Although the room is small, it has everything you need. The front desk staff highly value the guest experience—they check in after arrival to ask about room satisfaction and follow up after check-out about the overall stay. Other staff members are also very friendly. The affordable price even includes breakfast. I would stay here again if I have the chance.

Everything about this hotel was outstanding I could Not recommend it enough it’s amazing from the 3rd to the bedding to the amenities everything was just outstanding pool on the roof it was just the best I totally recommend at the price was just unbelievable NZ$60 today oh my god it was just in New Zealand it would be like 370 so yes totally recommend and will be staying there again on our visit back

Good location to go around district one and the staffs are friendly and helpful. The security guard even offered to give me a ride to the market to buy my staffs. Thumbs up for the great service.

The air cond unit not working properly. In the middle of the night, it tripped. The bathroom door cannot closed properly. Main door without safety lock pin.

Quite pleasant. Although the hotel shows a bit of age, the facilities are well-maintained, amenities are fully stocked, and the rooms are spacious and comfortable. The staff were exceptionally friendly and attentive, making me feel truly welcomed. The location is excellent, with easy access to nearby attractions, which made exploring very convenient. The breakfast offered a wide variety of delicious options, adding a delightful touch to the trip. While the decor feels slightly dated, the overall experience was comfortable and offered great value for money. Highly recommended!

Complete room equipment such as nail clippers, scissors, conditioner, etc., but what is unpleasant is that when the room is left for breakfast and a dont disturb sign has been put up, the cleaning service still cleans it.  even though when we met in the breakfast room he had asked about it and i said i still use the room after breakfast.

Unfortunately the hotel we booking online prior to coming to Vietnam from Australia has apparently closed for renovations. No one told us, instead we were put in another A25 chain hotel and we hadn’t noticed until day 2 when I went to use the pool and the reception said they don’t have a pool. I then got explained that the hotel I had booked was closed and they moved us and no one told us. This was so disappointing as it was 35+ degrees and I would never have booked a hotel without a pool. There was also no restaurant at the one we were staying at, I had particularly booked the original hotel for the roof top pool and restaurant bar. 
Very disappointing that I wasn’t communicated with prior to arriving in Vietnam! I would have changed my reservation to a hotel with a pool for our stay, it was extremely uncomfortable being in that heat without the option to cool off in a pool

The room is clean and the service is good. The breakfast is quite rich and suitable for people who are not used to Vietnamese food. There is a school behind the hotel, which can be noisy during school hours. Rooms 07 to 11 are closer to the school, while rooms 01 to 06 are quieter.

Book this room for my niece and she find it highly accessible to nearby attraction and shopping. Staff were friendly and attentive. Breakfast was basic but good enough. Almost every toiletries is available so it's ok even if u have not brought any. Will definitely come back. Bed is comfortable and not too hard.

The hotel is located near the metro station , in a walking distance to restaurant Spa market and major sightseeing spots. Staff members are helpful and friendly, breakfast is good 👍

clean hotel, dedicated service staff, attentive service, reasonable price

A25 Hotel Group

Columbus

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