We originally booked a Kia K3, but the company upgraded us to a Kia K5 (which way bigger and spacious). It was super easy to communicate with the person in charge — very responsive and helpful (he even helped us organize our luggage, which fit 3 hardcase 24” suitcases, 2 20” suitcases, and one or two duffel bags).The car felt like new (i think it is a new car !) and was in excellent condition. They even allowed us to pick up the car 1–2 hours earlier without any extra charge. We also encountered a minor issue and had to return the car a bit late, but they didn’t charge us for that either — we just had to drop it off at their office. They were very considerate and easy to communicate with, and we’ll definitely rent from this company again when we return to Korea. The refund process for the deposit and toll charges was smooth and 100% trustworthy !