Queenstown Car Rentals

Queenstown Car Rental FAQ

• How to choose the right car model for driving in Queenstown?

  For driving in Queenstown, we recommend renting an SUV. It boasts powerful performance and off-road capabilities, making it suitable for a variety of road conditions.

• How can I find the best car rental deals in Queenstown?

  If you want to explore Queenstown freely, we recommend choosing unlimited mileage or a "full to full" fuel policy, rather than the "half to full" option. We also clearly display car and van rental options that can be canceled for free. Simply search on https://ph.trip.com/carhire/to-new-zealand-98/queenstown-3860/ and you'll see prices from hundreds of suppliers in seconds. On the search results page, you can use various filters to compare options for your preferred car rental type and quickly find the best car rental deal from all offers.

• Where are the most popular car rental locations in Queenstown?

  In Queenstown, we recommend renting a car from Queenstown Airport.

• How can I cancel or modify my car rental booking?

  Sorry, you cannot modify any car rental bookings. Once a booking is confirmed, it cannot be changed online. You can try to cancel and rebook for your desired pick-up and drop-off times, or contact the car rental supplier for help.

• How old do I need to be to rent a car in Queenstown?

  Car rental suppliers in Queenstown typically only rent cars to customers aged 18 and over. Some suppliers may charge an additional fee for younger drivers (for example, those aged 25 and under). For detailed age requirements, please refer to the rental supplier's terms and conditions.

• What documents and information do I need to provide to rent a car in Queenstown?

  Depending on the rental supplier and the country or region you're visiting, the car rental supplier may require certain documents (such as a valid driver’s license, passport, credit card, and other documents with your name and address) along with a printed booking voucher. We recommend checking with your rental supplier and the local embassy or consulate (or their websites) of your destination country/region before booking. Please remember that all travelers are responsible for preparing the correct documents before departure. Important notice: All additional driver and equipment fees must be paid at the time of pickup. Please ensure your credit card can cover these fees. If you cannot provide a valid credit card, if your credit limit is insufficient, or if the card is not in the main driver’s name, the staff may refuse to let you pick up the car, and no refund will be provided. If this is the case, you may not receive a refund.

• Do I need to buy insurance when renting a car in Queenstown?

  Car rental insurance is an essential factor to consider when renting a car. It offers protection and peace of mind during your rental period by reducing potential risks and liabilities. Whether you're going on a road trip, a business trip, or just need a temporary vehicle, the right insurance can help you avoid financial trouble and unexpected expenses. Car rental suppliers typically offer various insurance options, including personal accident insurance, personal effects coverage, and collision damage waivers. Be sure to check if the car rental supplier offers insurance and what types are available, consider the risks, and choose the appropriate coverage for a worry-free car rental experience.

• Why should I choose Trip.com to book my car rental in Queenstown?

  Trip.com offers one-stop platform services with exclusive car rental deals for your Trip.com flights and hotels. Plus, Trip.com car rentals come with a flexible cancellation policy, giving you more flexibility in planning. If your flight, train, or bus booked on Trip.com for the same itinerary is delayed or canceled, contact us to coordinate your car reservation or cancellation for free.

• Can I pick up and drop off the car at different locations in Queenstown?

  To drop off your car at a different location, simply select "Drop off at a different location" and select your drop-off location. We will show you all available drop-off locations.

• What is the speed limit in Queenstown?

  We recommend that you check the speed limits in Queenstown before picking up your car.

• Can I add an additional driver to my car rental booking?

  Please check with your car rental branch for age requirements and standard fees for additional drivers.

• Can I rent a car for a month or longer in Queenstown?

  Most car rental suppliers offer long-term rentals. Since the rental period is extended, we recommend booking in advance. You can check the latest car rental resources in Queenstown on Trip.com.