Car rental company is trustworthy, all transactions were done online with no cash exchanging hands. Handover and takeover process was quick and painless. Pick up and drop off location could be better, however, by Grab car, it's quite convenient to access from the SG-MY Causeway. Process to get the car at the pick up point was a bit slow due to mix up if double booking, but it went well after that. Car was relatively new and very clean. Return process was quick once it got going and everything went well without a hitch. The deposit was returned 2 days after car was returned. Recommended car rental