Basically still satisfied, rented a new New Year car. It was only when I finally settled, I suddenly deducted $25, I was a little confused. I don't know if the other party told me that it was the credit card that I deducted it myself. Later, I asked the initiative, only to know that it was deducting my extra mileage fee. But I clearly said in the order that there is no limit to the mileage, and the result is discussed with them. There is no result and it is a bit complicated. I simply called Trip.com customer service and asked them to help me solve it. At present, although the payment has not been returned to the credit card, it has been communicated at least and refunded within a few days.
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Routes user ratings in Calgary
25 reviews
Guest User
Posted May 5, 2025
丰田卡罗拉
Original Text
Guest User
Posted Aug 5, 2020
道奇 Grand Caravan
The process is very simple, I have filled the oil and returned it. But I forgot the ticket to the park in the car, and then contacted the store, and the store said no. The national park still has to rent a car by itself. They are very close to the hotel near Calgary's airport. They have mentioned the car in the past five minutes.
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Guest User
Posted Oct 12, 2019
Jeep 大切诺基
#Store location#Not very good for domestic people to find#Service attitude#Said that the airport shuttle was not arranged, and I took a taxi back and forth. #Vehicle status#20,000 kilometers of new car, the big cut model was replaced by a more generous Dodge. #Processing#Convenient and fast
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Guest User
Posted Dec 23, 2019
Jeep 牧马人 Wrangler
The second time I rented the 2019 Wrangler, the last time I was 17 Wrangler. This time I have CarPlay, but my own map is gone. 4.8w kilometers. Although the rough oil of the United States car does not need to be added, the oil smell is really unpleasant every time I get off the bus. There is also a snowy tire and rain. It is also slippery when it is open. There is also a kang thief shaking and scattering. It is not like the last time I don’t know. How uncaring are people? #vehicle status #
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Guest User
Posted Oct 12, 2019
Jeep 牧马人 Wrangler
#vehicle status#big car, free upgrade! It's very comfortable to drive, it's very comfortable to drive, and the car has no smell! Very good experience
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Guest User
Posted Oct 10, 2019
Jeep 牧马人 Wrangler
I didn't know where the shuttle bus was at the airport, so I had to take a taxi. It cost more than 100 yuan. I only knew that Trip.com had a pick-up guide through other people's experience. The car is in good condition, the horseman we rented is a new car, the store service attitude is good, and the insurance sales will not be talked about until we read our insurance book.
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Guest User
Posted Oct 3, 2019
丰田 卡罗拉 Corolla
Out of Calgary Airport, the phone rental car dealership, the shuttle bus came in a few minutes. The car will stop under the 22nd sign opposite Gate 6. The driver will check the name of the person who took the ride to see if he went to the ROUTES store to pick up the car, so as not to make a mistake. The whole link of picking up and returning the car is still good. I will try this company's car rental service next time. Because it snowed when it arrived, I was a little busy and didn't care about taking pictures.
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Guest User
Posted Oct 12, 2019
本田 思域 Civic
The car is very good! We gave our latest Wrangler ～ but the store has been promoting their insurance because we bought the full insurance on Trip.com and didn't buy it! As a result, when the car was finally handed over, all kinds of picks and scratches on the glass were 500 Canadian dollars. But in the end, I took the insurance. Trip.com's car rental is still reliable! But this car rental company is suspected of cheating insurance.
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Popular Routes car types in Calgary
Intermediate SUV
Nissan Rogue
From
HK$449.39/day
Special
Jeep Wrangler
From
HK$1,283.61/day
Compact car
Nissan Versa
From
HK$1,223.85/day
Full-size SUV
Dodge Durango
From
HK$1,084.61/day
Routes car rental information in Calgary
Most popular car rental suppliers | Routes |
|---|---|
Most popular type | Premium SUV |
Typical rental periods | 2 days |
FAQ
What is Routes's most popular car type in Calgary?
Routes's most popular car type is Nissan RogueWhat are Routes's popular pick-up locations in Calgary?
Routes's popular pick-up locations in Calgary include Calgary International AirportWhat is Routes's cancellation policy in Calgary?
Book Routes car rentals on Trip.com—most bookings offer free cancellation up to 48 hours before pick-up, but make sure to carefully read the cancellation policy before booking.How many branches does Routes have in Calgary?
Routes has 3 branch in Calgary, and most customers choose to pick up their cars at the Calgary International Airport branch.Does Routes offer a shuttle or branch pick-up/drop-off service in Calgary?
When booking your car rental on Trip.com, you can find the pick-up and drop-off information on the 'Driver Details' page.What does Routes's rental car insurance typically cover in Calgary?
Trip.com's car rental insurance typically includes the following types. We recommend selecting coverage based on your driving experience, itinerary risks, and existing insurance: Loss Damage Waiver (LDW)/Collision Damage Waiver (CDW): Covers loss or damage to the rental vehicle, including theft, but usually excludes specific parts like glass, tires, or the undercarriage. Super Collision Damage Waiver (SCDW)/Super Loss Damage Waiver (SLDW): Provides the same coverage as CDW/LDW, but with a lower or zero excess. Third-Party Liability (TPL): Covers damage to third-party vehicles/property or personal injury caused while driving. Personal Accident Insurance/Personal Effects Coverage (PAI/PAE/PEC): Covers personal injury to occupants or loss of personal belongings inside the vehicle due to an accident, including compensation for death, medical expenses, etc.Does Routes offer monthly car rental in Calgary?
Search on Trip.com by entering your dates and pick-up location. If Routes has vehicles available, you can rent one for a month. Due to the long rental period, we recommend booking in advance.Does Routes offer any other extras in Calgary?
When booking a car rental on Trip.com, you can typically choose extras like child seats, additional drivers, and GPS. Please refer to the options shown on the 'Driver Details' page. Taxes and fees for these extras are usually paid at the car rental branch and aren't included in your booking total. For exact amounts, please contact the branch. If you need to add extras after booking, it's best to contact the branch directly.
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