The overall service is very good, gave a Shenche Aqua, the performance is very good, the speed is fast, and the fuel is saved. Add Chinese customer service WeChat in advance, check-in before picking up the car according to the steps, and pick up the car directly at the store. The car was also very slippery. The staff took me to the airport after watching the car around. It was recommended.
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YesRentals user ratings in Auckland
429 reviews
Guest User
Posted Jul 4, 2025
丰田威姿
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Anonymous User
Posted Aug 20, 2025
丰田Yaris
The overall rental process was smooth, with Chinese service. I actually received an AUQA model, and the return was quick, which was a plus.
Suggestion: Get a phone holder in the car. Drivers almost always use navigation. It's a little extra for safety and consideration, and it only costs a few bucks. Without it, our phone's navigation kept swaying around in the car with every turn, and once it nearly flew out the window. A friend ordered a phone holder and cable from another rental company.
Dissatisfaction: I received a parking ticket during my trip, but the rental company added a $45 administrative fee?! (Even though it was stated in the agreement). I don't understand the rationale for this fee. I already paid the full rental fee, and the ticket was already expensive enough, and they're still charging me a processing fee. What kind of extra processing is this? It's like taking advantage of someone's misfortune. I don't understand and I'm disgusted.
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Anonymous User
Posted May 20, 2025
丰田卡罗拉
The store is near the airport and there is a pick-up service. The work efficiency is high, and I was pleasantly surprised to find that the car is equipped with a mobile phone holder for easy navigation. The performance of the car is quite good.
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Guest User
Posted Feb 19, 2025
丰田RAV4
The service is very good, very enthusiastic, ten minutes away from the airport, the car needs to be contacted by phone, you can pick up and drop off the airport. The condition of the car is also very good, but the car has been driving a lot of kilometers.
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Anonymous User
Posted Sep 9, 2024
丰田Aqua
Because the first time I drove a mixed car, I didn't understand it. The front desk Joey's little brother was very good. The introduction was very detailed. He also sent a Chinese version of New Zealand's traffic regulations. The overall car is in good condition, well maintained, and the driving force of the car is also very powerful. There is no oil drop from Auckland to Hamilton, and the fuel-saving car is!
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Guest User
Posted Aug 30, 2024
丰田 Aqua
Although the car is not a new car, the car is in very good condition, the tire pressure is 2.5mpa, the wiper is scratched without marks, and all functions are normal and faultless codes. The vehicle is very clean. New Zealand 91 oil price is about 11 yuan / liter RMB, and the hybrid model can save a lot of money. Aqua is very suitable. Chinese clerk provided a lot of help, thank you very much!
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Guest User
Posted Nov 17, 2024
丰田卡罗拉
How to say it, it is very convenient to pick up the car at the beginning. Because it is non-working hours, I paid the cost of non-working hours. When returning the car, I told me in advance that I needed to return the car in advance and paid the cost of non-working hours. However, due to catching up with the rain and traffic jams, I told the staff on WeChat, but she still didn't wait for me and didn't reply to who I should look for? How to return the car? ! As a result, I couldn't find anyone everywhere at night, and I couldn't find a place to return the car. I was so anxious that I was embarrassed! Finally, I called the emergency rescue call. The little brother was very good. Although my matter did not belong to his work, the little brother still explained to me patiently. With his help, I finally returned the car smoothly! I regret that I don't know the name of this little brother, give this little brother a thumbs up!
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Anonymous User
Posted May 3, 2024
丰田 RAV4
The car is not new, there is no reversing image and radar, and the car is still started with a key. But the cleaning in the car is not bad. We arrived in Auckland at 3 o'clock, called the car to pick up, the first time the car just drove, so called and waited for ten minutes, the pick-up master came, and drove about 5 kilometers to the car rental company. It's already 4 o'clock after the formalities are completed. Although the car dealership agreed to delay, the car dealership's last bus to the airport at 5:45 p.m.
The vehicle is still good, and the South Island we borrowed the same model is more fuel-efficient, driving 500 kilometers, plus 110 NZD oil.
It is worth reminding that when borrowing a car, remember to take pictures, because our car has traces of cockroaches, taking pictures to avoid disputes.
There is also the third liability insurance and robbery insurance of the car dealership only for the Australian and New Zealand driver's licenses, and we have not purchased additional insurance in Trip.com because we thought there was basic insurance.
If the budget is OK, choose the Avis, Hertz and other brands that can pick up the car at the airport.
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YesRentals car rental information in Auckland
Most popular car rental suppliers | YesRentals |
|---|---|
Most popular type | Intermediate car |
Typical rental periods | 3 days |
FAQ
What is YesRentals's most popular car type in Auckland?
YesRentals's most popular car type is Toyota AquaWhat are YesRentals's popular pick-up locations in Auckland?
YesRentals's popular pick-up locations in Auckland include Auckland International AirportWhat is YesRentals's cancellation policy in Auckland?
Book YesRentals car rentals on Trip.com—most bookings offer free cancellation up to 48 hours before pick-up, but make sure to carefully read the cancellation policy before booking.How many branches does YesRentals have in Auckland?
YesRentals has 2 branch in Auckland, and most customers choose to pick up their cars at the Auckland International Airport branch.Does YesRentals offer a shuttle or branch pick-up/drop-off service in Auckland?
When booking your car rental on Trip.com, you can find the pick-up and drop-off information on the 'Driver Details' page.What does YesRentals's rental car insurance typically cover in Auckland?
Trip.com's car rental insurance typically includes the following types. We recommend selecting coverage based on your driving experience, itinerary risks, and existing insurance: Loss Damage Waiver (LDW)/Collision Damage Waiver (CDW): Covers loss or damage to the rental vehicle, including theft, but usually excludes specific parts like glass, tires, or the undercarriage. Super Collision Damage Waiver (SCDW)/Super Loss Damage Waiver (SLDW): Provides the same coverage as CDW/LDW, but with a lower or zero excess. Third-Party Liability (TPL): Covers damage to third-party vehicles/property or personal injury caused while driving. Personal Accident Insurance/Personal Effects Coverage (PAI/PAE/PEC): Covers personal injury to occupants or loss of personal belongings inside the vehicle due to an accident, including compensation for death, medical expenses, etc.Does YesRentals offer monthly car rental in Auckland?
Search on Trip.com by entering your dates and pick-up location. If YesRentals has vehicles available, you can rent one for a month. Due to the long rental period, we recommend booking in advance.Does YesRentals offer any other extras in Auckland?
When booking a car rental on Trip.com, you can typically choose extras like child seats, additional drivers, and GPS. Please refer to the options shown on the 'Driver Details' page. Taxes and fees for these extras are usually paid at the car rental branch and aren't included in your booking total. For exact amounts, please contact the branch. If you need to add extras after booking, it's best to contact the branch directly.
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