Kayseri Apartments

Amazing front desk trying to help us set up food delivery app although communication was hard and not successful due to mobile number required. We end up go to nearer mall getting our dinner. Super comfy bed and super near to airport.

Travelling in Central Turkey in August can be tough where temperatures reach 28°C at night and around 35°C in the day. You don't want to cut corners on accommodation and the good news is that the Radisson Blu in Kayseri is very affordable 5 star luxury. You and your family need the spacious rooms, excellent swimming and spa facilities including Turkish bath, sauna, gym, main and kids pools that are included in the stay. There is a rooftop terrace bar and restaurant with unsurpassed views over the city and surrounding mountains which is beautiful and colourful at sunset. The Radisson is conveniently located between the upmarket Forum shopping mall and the centre city. Kayseri Radisson is an excellent base for visits to Cappadocia and Mt Erciyes ski areas which is open for trekking in the summer. Needless to say, the service in the hotel is friendly and hospitable from reception, room services, restaurants and spa. Highly recommended place for a 5* stay.

Trip.com sitesi üzerinden eşim ve 16 yaşındaki oğlumla birlikte 3 kişilik oda rezervasyonu yaptırdım. Bir çift kişilik ve bir de tek kişilik yatak beklerken bize verdikleri odaya çıkınca 2 tek yataklı olduğunu görerek şok olduk. Odamızı değiştirmelerini istedik. Çift kişilik ve tek kişilik yatak olan odalarının olmadığını iddia ettiler, tabiki 3 yetişkinin 2 tek kişilikte yatması mümkün olmadığından kabul etmedi. Bize uzunca bire süre zorluk çıkardılar. Biz kabul etmeyince bir kişiye ayrı bir oda açalım demek durumunda kaldılar. Kabul ettik. Ancak epeyce bir bekledikten durumu sorduğumuzda odaya açılır portatif bir yatak eklemeyi önerdiler. Gece müdürünün tutarsız ve sorunlu yaklaşımı ardından ön büro müdür aradı ve benzer tavrı kendisi de sergiledi. Biz ısrarla bu saçma durumu kabul etmeyince size suit odaya alıyoruz dediler. Suit odada iki kişilik yatak var. Yine uzun bekleyişler sonrasında odaya tek kişilik bir yatak getirdiler. Oda maalesef kirliydi ve standart şekilde olması beklenen saç kurutma makinası gibi bir çok eşya emtialar da eksikti. 1.86 boyundaki oğlum maalesef getirdikleri yatakta yatamadı. Yatak beşik gibi sallanıyordu, sabitlemek için getirdikleri yatağı kanepeye dayadım ve diğer yanına da koltuk koydum. Ama maalesef çözüm olmadı. Zorla artık lanet olsun diyerek uyumaya çalıştığımızda gecenin 03 ü olmuştu. Sabah bitkin çok rahatsız ve dinlenmemiş olarak kalkıp hızla çıktık otelden. En az 50 ülke görmüş ve 500 den fazla otelde kalmış biri olarak 3. sınıf otellerde dahi karşılaşmadığım böylesine berbat bir durumu Wyndham markasında görmek bende büyük şaşkınlık yarattı. Gece oda servisinden yiyecek bir şeyler istedim, basit bir talep için dahi yaklaşık 45 dakika bekledik. Wyndham da son derece konforlu bir konaklama hayali ile rezervasyon yaptırmışken ve rezervasyonumuzda herhangi bir hata yokken böylesine kabul edilemez bir olayın başımıza gelmesi inanılır gibi değil. Bize bu şoku yaşatan ve konuyu çözmek yerine türlü bahanelere sığınan gece müdürü ve ön büro müdürünü kınıyorum. Her türlü merciye şikayet ederek bu durumu yanlarına bırakmamayı düşünüyorum. Trip.com sitesinden ise bu rezil ve çileli gece için ödediğimiz bedelin iadesini bekliyorum.

Very satisfied stay experience, good environment and good service. Breakfast is on the top floor, you can overlook the entire city and the snowy mountains in the distance, and there are many breakfast options. There is a restaurant downstairs that looks good. A ten-minute walk from the hotel to the castle for sightseeing.

Clean and hygienic, the room is quite big, just ten minutes from the airport, the next day, the hotel front desk can help to call the taxi. The only downside is that the hotel breakfast is not good.

The hotel is opposite the Kaisaili Bus Station, and the decoration is very high and very good. But no one at the front desk and the restaurant speaks English. The most important thing is that the meal fee cannot be hung on the room account. Other hotels can hang on the room account when checking out. When he eats here, you check out once and let him invoice. The restaurant is not open yet, saying that the front desk will open. Check out in the morning and let the front desk invoice, it can't be opened for a long time, the service is very poor! I went to the restaurant for breakfast in the morning. I have taken the initiative to tell the staff of the restaurant that my room rate does not include meals. I will pay for it later, but he is embarrassed to understand. She also went to the front desk to confirm. You are embarrassed to wait for her to confirm before you can go to breakfast. Breakfast is normal from 7 o'clock, because I have to catch a plane, so I want to have breakfast at 6:30 in advance. The restaurant agrees, but you need to prepay the deposit. How can there be such a reason to eat and prepay the deposit?

🏠This apartment is really amazing! 👍 📍Excellent location, convenient transportation, and all surrounding facilities. 🏠The interior decoration is luxurious and elegant, with spacious and bright living rooms, comfortable bedrooms, exquisite kitchens and bathrooms. Every detail makes people feel warm and comfortable. 👨💼The service in the apartment is also great. The staff are warm and thoughtful, providing considerate services and making people feel like home. 💻The apartment is also equipped with advanced facilities and equipment, allowing people to enjoy a high-quality accommodation experience. 👍In general, this apartment is a highly recommended apartment. It is a good choice for long-term residence or short-term vacation.

Overall, a normal hotel for the money. Stayed for 2 nights. Come and spend the night. The only thing that bothered me was that they smoke in the rooms. There was an ashtray on the table (at least in ours). Breakfasts are ok. Not a cornucopia, but we didn't leave hungry. The staff is friendly.

The gym is really bad, live music continues until midnight if u stay at 9th floor u hear it but they warned us about so it's understandable and receptionist were helpful, but after midnight and after music ends still u hear people who r going out.