Covilha Apartments

The hotel is old and overdue for renovation. The pool, part of which is advertised as outdoor, is actually covered by a blurry plastic hood. For all this I would have given it three stars, but the story I describe below completely disappointed me. I drive an electric car and before arriving I phoned the hotel and made sure that there was a charger. When I arrived and asked at reception to charge, I was told that there was no charger, or rather that there was, but it was for the hotel's internal use only. I pointed out that I had called and clarified in advance and that I was expecting charging at the hotel and I only had 10% left now. The lady went off to call the manager. I was refused to charge and the only option they offered me was to go to another hotel where they said there were public charging facilities. I went there, but they also refused to provide a charger, telling me that their charger was also for internal use only. I went back to the hotel, ending up wasting almost all my remaining charge. Informed the lady at reception that I had a fully discharged car and needed a charger urgently. I asked to speak to the manager directly but I was refused. She called the manager again and informed me that I was allowed to use the charger, but for no longer than one hour during dinner. That was enough to drive to Covilha, and fast charge there. I ended up spending the whole evening on this problem and came back late at night. I was completely disappointed with the totally awful attitude. Firstly it is impossible to imagine a large and expensive hotel that doesn't have a charger. Secondly I was given false information on the phone. But most importantly, the hotel staff, particularly the mysterious manager on the phone felt absolutely no guilt for the situation and was completely indifferent to the situation in which he put the guest. And stubbornly refused to simply allow his equipment to be used to save the situation. I would like to know the name of the manager who was so indifferent to guests, forcing them into a helpless situation and spending hours of their time to resolve it, but unfortunately he avoided direct contact and was hiding behind the receptionist. The situation took place on 27.12.2022.

Everyone from the desk to the breakfast service was very kind, very friendly. The hotel has a great concept, the room, the view were lovely. We had better experience in Covilha than in Lisbon, thanks to this hotel. Housekeeping was flawless.

The hotel's well-successful concept, c/ facilities to be discharged and comfortable. Team (reception, dining area, bistro/bar, passing through the SPA-Nature, without forgeting all the staff that organize the rooms), sympathetic, c/ permanent availability. The diet of one of us (Vegan) with the making of very pleasant dishes. You won a fan! Most pleasant rooms and spas. Recommendation back room (+ quiet). For a extended weekend to visit the Star Serra is optimal.

The Pousada Serra da Estrela is a fairy-tale hotel in the middle of the mountains with magnificient views towards Covilha. We had a splendid stay in this magnificient hotel. The rooms are wide and comfortable, the people at the reception desk are very helpful (special mention for Xavier Pérez), and the people at the bar are also kind and ready to help. Breakfasts are superb. Nothing wrong about this magnificient place.

Location, service and restaurant is excellent, but the hotel structure, in particular the quite old and noisy room, has some variety of breakfast but does not regularly rest.

Located in Covilha, Santa Eufémia Covilhã Hotel is in the mountains, within a 15-minute walk of University of Beira Interior and Igreja de Santa Maria. This hotel is 1.2 mi (1.9 km) from Sacred Art Museum and 1.3 mi (2.1 km) from Praca do Municipio.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features ski storage, wedding services, and a reception hall.Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include a 24-hour business center, express check-in, and express check-out. Limited parking is available onsite.Make yourself at home in one of the 83 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

A stay at Hotel Solneve places you in the heart of Covilha, steps from Praca do Municipio and 3 minutes by foot from Igreja de Santa Maria. This hotel is 0.3 mi (0.4 km) from Sacred Art Museum and 0.5 mi (0.8 km) from University of Beira Interior.Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.At Hotel Solneve, enjoy a satisfying meal at the restaurant.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk.Make yourself at home in one of the 44 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

Hotel service, the surrounding environment and other aspects are very good ~