Faridabad Apartments

Next to the hotel is a gas station and a subway station, which is very convenient. Chinese food on the second floor of the hotel tastes good.

It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.

The buffet breakfast was good. Room size is average. Swimming pool is very good. They also surprised me with a birthday cake

The four-star hotel has a five-star standard. The surroundings of the hotel are very good. The breakfast food is good and the surroundings are quiet. The only bad thing is that the sofa on the first floor of the hotel is a bit smelly and overall affordable.

It was good envoirnment, place and location, easy to accessible from all transport also. It was not near to my company but i have managed to reach there by help of local transport

This is the first time that i have experienced that the key to my assigned room was not given. Even the toilet door if closed from the outside cannot be opened. You need to call the reception every time you close the door from the outside. Room was spacious. No same day laundry service. I asked for a room heater that was provided. Good location. Complimentary breakfast provided with no choice. No option to make your own tea or coffee. Hot water kettle was provided. Wifi connection was available

Nice service very clean and high gine hotel i reccomended this hotel to you and your family really enjoy

Frankly speaking with my travel experience, this one is far better than Ginger, Vibe by The Lalit. it was an awesome experience, one call supportive staff, neat & clean spacious++ room, washroom👍, food quality was also perfect. specially 5 star to Guard outside gate, so kind and supportive, and thanks for providing extra coffee and sugar pouches in bulk on a single call.😅 Overall experience was 10/10.