South Jakarta Apartments

Stayed 2 nights, hoping to disconnect selves from routinities with different ambiance and experience facilities ie pool, gym or sauna - or simply elevate bonding along with some tea/ coffee in the room. Sadly, none of those were available at their service. I listed myself to use the pool for the next morning (since limited seats were allowed due to pandemic) - just to experienced nothing more than 3mins in the pool. It was foggy under the water! Can you believe that? The janitor told me it’s due to the cleaning process. Well I’ve tried to swim in so many pools - never once it was foggy because of cleaning process. More likely it’s severe dirty instead! Then I humored mysef with sauna, which I wasted 25mins awaited the room to be ready, and it’s not even close to ‘warm’. Seriously, what a start of the day! Later in the eve around 9ish pm, a just checked in guest next room was making a ridiculously loud noise phone call. I asked the management to assist - which they did, but seemed that the Hotel rep was too soft that the loud noise happened again at 11pm. Hello? Try to be firm, will you? We were offered to move to an upgraded room - which was unnecessarily big. Another unpleasant experience happened there, where the tea cups and electric kettle had stains in most parts. Last but not least, the cooler were off in the hallway, receptionist area and in the elevator. I so believe the management has long list of homework to settle, to elevate service rating - so please do start soonest!

Despite the excellent front desk staff, clean and comfortable room and location, the corridor on level 29 had an overpowering smell of smoke that seeped into my unit. After informing the front desk of the scent, housekeeping placed a deodoriser along the corridor. Unfortunately, the smell was still lingering along the corridor and our unit. It is very disappointing that a well-known international brand still offers smoking rooms, ruining an otherwise enjoyable experience. I hope the hotel management will look into this matter, as smoking in air-conditioned rooms is harmful to health.

The unit are spacious, Our room Accessible from -Room-Toilet-Living room-Kitchenette, easy to Push/pull our luggages, Highly recommended to any Personal shoppers from outside country to stay here, Huge room to keep big luggages and boxes! i like the idea of drinking water are refillable using the big bulk drink bottle dispensers. One of the front of house employee named ”Chevas” went over beyond to help make our stay safe & enjoyable. Check out on Thursday 16th Feb 23 - all the front desk staff that working on that time extremely hospitable (Please give your staff awards!) and Chevas is one of the top notch! Incredibly helpful gentleman. I had an issue in the first day i came, Express my dissapointment with one of the Front of house employee ”Chevas” Very nice & soft spoken guy! FAST FORWARD - Immediate action from him, Thank you Chevas for sorting out our issues so quick.. Thank you to you and other employees -GYM wise.. I think needs hotel WIFI that automatically connected. Location wise from my point of view, need to put a big signage (Citadines sudirman) from the big road- The entrance quite confusing. Overall Awesome place! Fair value of money, So this was a big plus Will definitely come back again for another relaxing, quite and peace time on this apartment in one of the busiest city. i will recommend this hotel/apartment to my colleagues. who wanted to travel to Jakarta Mr Heri & Mrs Heri (Bandar Seri Begawan)

Overall good experience. One very disappointing experience was the booking of transportation through reception, it was totally exorbitant probably mark up by hotel staffs for extra income. Your hotel must be strict on this area in ensuring a competitive pricing of transportation.

While I have stayed at many places in Jakarta, this was the first at this location. Our family spent two nights here an were very pleased by the place. We had a three bedroom apartment which felt huge compared to regular hotel rooms. All the rooms were large with great views of the city. The balcony is nice for some fresh air, but I would be cautious with smaller children as they may be able to climb up on the rail. The views from the master bed and bath were exceptional and I have not had a room with anything similar before. The pool and play area are large and nicely maintained. Being attached to the mall is nice if you want to eat out, go shopping, or buy groceries. You don't really need to leave the complex if you don't want to. One the negative side, the connection to the mall has stairs which is a small issue for strollers or people with mobility issues. Also the kitchen is not really stocked with some basic cleaning supplies.

Stayed for 3 nights here and it was a wonderful experience. All staffs were friendly, accommodating, and very helpful. Room was spacious and kitchen was sufficiently equipped. We also had a private elevator and there’s Indomaret at the GroundFloor that makes it easy to get any daily necessities if you forgotten to bring it. Highlight was definitely the swimming pool. I love active vacation so this pool was more than enough to meet my expectation. The gym was quite nice as well, despite being rather old and some equipment already worn-out. It is also very close to Setiabudhi Astra MRT station, so no need to worry about odd/even car’s plate to go to Bundaran HI (Grand Indonesia or Plaza Indonesia shopping mall), or even to go to Senayan area. Very recommended if you’re looking for place to stay in SCBD area!

The hotel is characterized by an attractive location where services are provided, it has spacious suites and the prices are very suitable ... It is a disadvantage that it needs maintenance in some rooms and changing the lighting, and some suites have a view of a dead grave.

We as a family lived for two years in the apartment and we didn't regret it. It is a nice well located apartment building with good access to the main places in Jakarta the streets around have not the heavy traffic of other areas. And the building surroundings are still a bit green. We passed seamless earthquakes, voting riots, energy black-outs, floods and the corona times in this apartment complex. All the time we felt safe and well cared of all the incredible things which happened during this period of stay in Jakarta. The facility is very good managed, clean and the staff is very very supportive. Power shortages of the city have not really an impact on the building. To the amenities of the apartment complex belong a great (big) pool, where you don't feel to be in Jakarta and a nice good equipped gym. Especially we miss the very good front desk, which supports and helps during all times and circumstances. If you search a full equipped home for a certain time to work in Jakarta from my point of view this is the best place to be. Yes, there are more posh buildings or apartments but if you search something quite, safe, well managed and have less traffic stress that is the place to be. Thx for to the team for making this such a great home for us.

During my recent stay at this hotel, I was pleased to find that they provided international adapters for charging phones. This thoughtful amenity alleviated any concerns I had about charging my devices, ensuring a hassle-free and comfortable experience. The availability of international adapters is a testament to the hotel's attention to detail and consideration for the needs of their diverse clientele.

The hotel is in Kuningan area but far from major malls. What I love about the hotel is its convenience of being able to cook and accommodate my party of four adults and two children. The kitchen was fully equipped and bed was comfortable!