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Ennia was super nice since the moment we arrived at the restaurant. Service in general was great and food really good. The space is beautiful with a great view of the Atlantic Ocean. Food variety in the menu was very satisfying and I have no complaints at all.

The rooms are beautiful, especially if they are on the upper floors. The service is of quality. The swimming pool is small but we are on the sea.

Look, I struggle giving this hotel a ”just OK” review, because their breakfasts were very good, their pool area was nice, their location is convenient and their rooms were nice enough, but there was a sharp contrast in other areas of the hospitality service that made my experience of a lesser value and appreciation. To begin with, the front desk staff takes too much time to check you in and out. I arrived early in the morning after a 25 hr overseas trip, there was no other guest in line at the front desk, we had already paid for our reservation. In my mind, as a seasoned traveler, I would have expected an ID check and a ”here is your key to the room” in 2-3 minutes. I repeat: there was no other guest at the front desk area. Instead, I spent 10 minutes answering dumb questions and repeating information such as my email address, my phone number etc that we had already provided at the time of making and paying for our online reservation. The initial response of the young man who helped me, when I told him I had a reservation and later offered my full name, was that he could not find the reservation in his system - so I had to pull out a paper copy of my reservation for him to find it in his system - if you can believe that. I spoke to this guy in Portuguese, in English, in Spanish and it was no use - the guy acted like he just didn't know how to do his job. I should also mention that when I arrived to the hotel, the front desk AC units located above the front desk were leaking water everywhere in the front desk area and no one seemed to be servicing them right away - in fact, the front desk agent had to move to another nearby computer terminal to check me in. It was a lame check in experience and an equally lame check out experience. Not to mention, we paid for a ”casal' or doubles reservation and the room only had one set of soap/shampoo toiletries, so, I had to go fetch the maid to get the necessary items that should had been in the room without me having to ask. For such reasons, I would say that I would only use this hotel if I had to in the future, but preferably, I would stay elsewhere, because the value I got during my stay was pretty basic and nothing special according to international standards of travel and hospitality.

The hotel on the whole is ok, I had no major problem. The room is of decent size, adequately furnished; the bathroom perhaps a little small. The day-to-day cleaning is ok (the cleaning ladies are very nice), however my room was in need of a special cleaning, as there were corners and things with encrusted dirt (the window, the hairdrier plug, ...). I had no problem with the internet connection. Breakfast is standard for a Brazilian hotel, no issue about that. The restaurant serves a buffet dinner of rather ordinary quality, but it is cheap. Of course the location is great, in front of the Boa Viagem beach, especially if you have a seaview, which I did not have. A few good restaurants at a walking distance. Spent 285 reais per night, not on the cheap side for an altogether average experience.

Bem localizado em frente a praia de boa viagem, café da manhã bem variado, só não gostei da demora no chegada pra fazer o check in nosso quarto não estava pronto ainda , mais de resto foi bem agradável

Worst experience of my life, after 61 years of traveling around the world this is by far the worst place I ever stayed. I booked via Booking a week and after one day I had to go look for another hotel. It was flooding water in the room from windows and walls, the structure is rotten as you can see from the pictures. Staff was arrogant and liar, totally lack of customer orientation and intimacy. Lack of empathy, they were only able to propose a downgrade to a much inferior room (we booked the most expensive suite) or proposing a refund if we would leave the hotel. This is what we did and then they started refusing to refund, I had to call booking and I am still waiting to get my money back after more then a week. This hotel should be shutdown by authorities as it does not meet minimum safety requirements, the water in the room could cause electric hazard. The building needs a full renovation, it is not in a condition to operate! Staff was totally unhelpful, a terrible experience, I had to call the police to protect my rights, a real nightmare!! Don't go to this hotel !!!!

This facility formerly belonged to the Best Western Hotel chain, and they still adhere to Best Western standards. Very professional staff with a pleasant, customer-oriented and proactive attitude, caring and always with a smile. On arrival I was immediately offered a glass of water. All my requests were carried out instantly within minutes. The breakfast buffet offers a good variety of choices for Brazilian standards, even if the cooked components were pretty much the same every day. Very attentive, skilled and respectful restaurant staff. Cleanliness was just perfect. Very friendly and helpful housekeeping.

Péssimo o quarto, o Ar pingando, O colchão terrível,! Parece mais um pula pula de crianças hahahahahaha O banheiro, um retorno de cheiro horrível! A comida ruin, o garçom sem educação! Á muito tempo ñ ficava com uma frustração dessas! A toalha, fininha, de tão velha!

Excellent hotel, beach view, excellent service, excellent service, great location, close to Recife shopping center, supermarkets, bars and restaurants!

Room does not match the photos! Super old bedroom and bathroom facilities! The bathroom doesn't have a shower, what it did have was a curtain that gets in the way when taking a shower!